Emergency Duty LineMexico City, Mexico

How to Call U.S. Embassy in Mexico City

Representing United States in Mexico City, Mexico.

24/7 Consular Emergency Phone Number
+52 55 8526 2561

Paseo de la Reforma 305, Cuauhtémoc, 06500 Ciudad de México, CDMX, Mexico

Mission Overview

One of the largest U.S. diplomatic missions globally, supporting millions of Americans traveling throughout Mexico.

Handled Consular Emergencies

Emergency Passports
Victims of Crime Support
Detention & Legal Verification
Medical Emergencies

Step-by-Step Emergency Dialing

Dial +52 55 8526 2561 from any browser or phone to reach the American Citizen Services unit.

1.Connect to Wi-Fi at your hotel, airport, police station, or hospital.
2.Open QuikRing on any browser (Chrome, Safari, Edge) without installing apps.
3.Dial +52 55 8526 2561 with full country code.
4.Use the in-browser DTMF numeric keypad if asked to press “1” or “0” for after-hours duty officer emergency line.

Call Cost Comparison

When dealing with stressful emergency situations overseas, the last thing you need is a massive roaming bill shock.

MethodEst. Cost (10-min Call)Requirements
QuikRing Browser Call< $0.30 totalAny Wi-Fi / Browser, zero hardware
Hotel Room Phone$35.00 – $60.00Surcharged landline connection
Cellular Carrier Daily Pass$10.00 – $16.00 flat feeActive physical SIM roaming pass
Pay-as-you-go Roaming$25.00 – $35.00 ($2.50–$3.50/min)Unlocked cellular carrier network

Frequently Asked Questions

What is the 24/7 hotline for the US Embassy in Mexico?

Call +52 55 8526 2561 (from Mexico or internationally). Consular duty personnel are available 24/7.

What do I do if my passport was stolen in Mexico City?

Call the consular section at +52 55 8526 2561 immediately to schedule an urgent emergency passport appointment.